Truck Freight Disclosure
Terms and Conditions
IMPORTANT SHIPPING INFORMATION
Please be advised that Truck freight requires a signature for delivery. The freight company will normally call prior to delivery. You should inspect the shipment prior to signing for the goods. Your signature releases the freight company of any liability which will result in the denial of any claims (shortages or damage).
If the order placed contains product(s) that are indicated "Truck Freight" the entire order will shipped via truck freight. If you do not agree, you must remove the truck freight product(s) from your shopping cart and create a seperate order for them. Return to your shopping cart.
TRUCK FRIEGHT
Products that require truck freight are usually indicated by the icon above. This indicates that the product is too large for ground delivery and must be shipped by motor freight. There may be items listed herein that are not indicated as truck freight. These items must be pre-paid, including freight charges, before the shipment can be sent. Classic Industries® requires a minimum $125.00 fee for all California orders and minimum $175.00 fee for all out of state truck shipments. Truck freight rates could be higher depending on products being ordered and the destination. Residential deliveries require an additional $40.00 fee. Should the customer's delivery require special handling (lift gate service, re-routing, additional freight charges, etc.), any and all additional fees will be billed to the customer's credit card. Acceptance of truck freight shipment is acknowledgment that additional charges will be incurred. Please include a commercial business address whenever possible. For additional information contact our customer service department during regular business hours.
Important:Truck freight items are excluded from promotional shipping offers.
OVERSIZE - OVERWEIGHT
These are the designations for Ground or Standard packages that meet one of the following specifications for billing purposes: Oversize 1 (OS1) designates a combined length and girth exceeding 84", but less than 108". Actual weight is less than 30 lbs, and is billed at 30 lbs. Oversize 2 (OS2) designates a combined length and girth exceeding 108" but less than 130". Actual weight is less than 70 lbs, and is billed at 70 lbs. Oversize 3 (OS3) designates a combined length and girth exceeding 130" but less than 165". A $40.00 handling fee will be added to all (OS3) orders. Actual weight is less than 90 lbs, and is billed at 90 lbs. We reserve the right to charge Oversize fees on any order containing oversize products, even if it is not indicated in the catalog. Important: Oversize, overweight and dimensional weight items are excluded from promotional shipping offers.
ALASKA, HAWAII, GUAM & PUERTO RICO
Parcel post is the only means of shipping to an APO or FPO address. Due to size restrictions the maximum shipping box can be no larger than 72" width and girth combined. All military personnel must write or call to determine what size box will be used for the shipment. Once this is determined, Classic Industries® will call or write to let you know if the order can be shipped by Parcel Post, and the correct amount required. All orders that exceed these limitations will be shipped in accordance with customer approval.
APO/FPO
Parcel post is the only means of shipping to an APO or FPO address. Due to size restrictions the maximum shipping box can be no larger than 72" width and girth combined. All military personnel must write or call to determine what size box will be used for the shipment. Once this is determined, Classic Industries® will call or write to let you know if the order can be shipped by Parcel Post, and the correct amount required. All orders that exceed these limitations will be shipped in accordance with customer approval.
INSURANCE
Each order is charged an insurance fee of $2.50. This fee will insure the entire order and protect you completely from damages or loss. The order forms located in the rear of this catalog include this fee in the indicated column when your order is being totaled.
COD ORDERS
COD orders are gladly accepted on all normal ground shipments, excluding truck freight orders. COD orders will require a Money Order or Cashiers Check upon delivery of your order. Personal checks, cash and business checks are not accepted. COD orders are not accepted through the mail. COD orders must be placed by phone during regular business hours. The appropriate shipping fees will be added. COD orders are exempt from discounts and free shipping policy. The customer will pay all appropriate fees in accordance with current policies and freight rates. A fee of $10.00 per box will be added to all COD orders. Oversize and/or overweight boxes will be charged in accordance with the rate chart located on the order blank. Classic Industries® reserves the right to change shipping rates in accordance with rate increases by freight companies. COD orders are limited to $999.00. If the COD order should be returned to Classic Industries® for non acceptance/non payment, the customer will be responsible to reimburse Classic Industries® for any and all freight charges related to the order. In addition, a 25% restocking fee will be applied to the returned products. All outstanding charges must be paid before any additional orders will be accepted.
MANDATORY SHIPPING FEES/DROP SHIP FEES
Some items we offer may require a mandatory shipping or drop ship fee. This fee may also apply to products sold over the counter at Classic Industries® Showroom location. Contact our sales department for actual additional shipping fees.
Important: Products with mandatory shipping fees or drop ship fees are excluded from promotional shipping offers.
EXPRESS SHIPPING
Classic Industries® offers Overnight and 2 Day air delivery service in the Continental U.S., Alaska, Hawaii, Guam and Puerto Rico. Pre-payment with a credit card is required before shipments can be sent. Simply call in your order before 2:00 p.m. Pacific Time, Monday-Friday during regular business hours and your Overnight order will arrive the following business day (pending availability). Saturday delivery is available only on Overnight service. A $14.00 fee will be added to Overnight fees for Saturday delivery.
2 Day Air orders will arrive within 2 business days (pending availability). 3 Day Delivery is available within the contiguous 48 states. Your order will usually leave within 24 hours and will arrive within 3 business days of ship date (pending availability). A $9.95 service fee for any of these options will be added in addition to shipping fees. Contact our sales department for rates regarding air service delivery. Rates depend on the items being shipped. Some products are charged at dimensional weight as opposed to actual weight.
Important: Air service does not guarantee your order will arrive on the expected date of delivery. Under normal circumstances, air service is guaranteed. However, due to adverse weather conditions, natural disasters or unforeseen circumstances, there may be delays. Classic Industries® is not responsible for deliveries that are delayed. Air service orders are excluded from promotional shipping offers.
Pricing
While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions, and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted. Please see our Pricing Policy for more information.
Policy
Classic Industries® maintains the rights to change, update, or modify this policy statement at any time. All changes will be reflected on this page and it is the customer's responsibility to review this page and to be aware of any changes to the Terms and Conditions.
Thank you for taking the time to read our terms and conditions. If you have any questions or concerns please direct your inquiries to info@classicindustries.com
