SALES TAX INFORMATION
Orders shipped outside of California may be exempt from sales tax. California
residents are required to add the appropriate current sales tax. Due to regular
variations in California sales tax, rates are subject to change without notice.
California orders are subject to tax on handling fees, COD fees and rush
fees. This additional tax will be applied the to invoice. As of the printing
date of this catalog, the current rate is 7 3/4%. |
DAMAGE CLAIMS
Always check the contents of your shipment in the presence of the person delivering
the merchandise. Should any damage occur, immediately notify Classic Industries® customer
service dept. so that all steps necessary will be taken to ensure a prompt
replacement of any damaged goods. Accurate instructions will be given on
damaged goods replacement. Classic Industries® is not responsible if
no notification is given within 2 working days of receipt of goods (excluding
Sundays and Holidays). Classic Industries® will file a claim with the
carrier in most cases. If the customer files a claim with the carrier, Classic
Industries® will not be responsible for replacing damaged products and
the customer will be responsible to pay for any replacements until the carrier
pays the claim. Please follow these instructions to avoid any problems or
misunderstandings associated with damaged products and freight claims. |
SHORTAGES
Always check the contents of your delivery to assure all the parts ordered
were received. If you are missing any item(s) be sure to check for back
orders notated on your invoice before calling our customer service department
(see back orders). If a shortage has occurred, contact our customer service
department within 2 days of delivery to assure a prompt replacement.
Classic Industries® assumes no liability after this period.
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RETURNS
Products may be returned for a full refund, credit or exchange within 30 days
of receipt. All returns are subject to a 25% restocking fee after 30 days.
Should you need to return a part for refund, exchange or credit, please contact
our customer service department for a return authorization number and instructions.
Classic Industries® will not accept returned goods without prior authorization.
Customer will pay freight on all return orders. Important: Gift certificates
have no cash value and must be redeemed for merchandise only. Literature,
CDs, videos, printed materials, stencil kits, stripe, electrical parts, gauges,
wiring harnesses, switches, etc. are non-returnable. All special order products
prepaid in full and are non-returnable. There is no guarantee on moving parts
such as engines, transmissions, rear ends, steering gears, water pumps, distributors,
wiper motors, etc. If any product is modified, altered, painted, installed
or disassembled in any way without Classic Industries® expressed written
permission, the item is non-returnable. Classic Industries® always recommends
professional installation on all products. Any item which has been altered,
painted, installed or deemed non-resalable by Classic Industries® will
be returned to the customer at the customers expense. Classic Industries® is
not responsible or liable for labor fees associated with the installation,
removal, modification or repair of any product purchased regardless of the
circumstances. Classic Industries® is not responsible for any damage
or discoloration incurred in relation to chemical products including cleaners,
waxes, polishes, paints, etc. |
RIGHTS AND LEFTS
Some items in this catalog are presented as right or left hand products. (right
side-passenger) (left side-drivers). Right hand or left hand sides are determined
by sitting in the vehicle, not standing in front of the vehicle. |
COLOR MATCHES
Due to multiple manufacturers of products Classic Industries® provides,
color variations may occur. Slight color variations are common especially
amongst interior products and does not constitute a defect. These products
are not eligible for return for this reason. |
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KIT PRODUCTS
All Classic Industries® Parts and Accessories catalogs include kits which
contain a variety of products. On occasion we may run out of an item supplied
with a kit. If this happens we will generally ship what is in stock and back
order the item(s) which are not in stock. You may contact our sales department
by phone to verify which items are not in stock at the time the order is placed.
The customer may decide whether to accept the partial kit or have the entire
kit back ordered until the kit is completed and all the items can be shipped
at the same time. If the customer decides to accept partial delivery of the kit,
then the full price of the kit will be charged to the customer and the back ordered
items will be shipped no charge when they arrive at our warehouse. Customers
will be charged the appropriate freight fees when applicable. Cancellation of
products from a kit will be accepted at 25% below the actual current retail price
of the item. On COD orders the price of the kit is charged in full and the back
ordered items are shipped on a COD freight only basis. Classic Industries® Free
shipping policies apply to the intercontinental United States only. Alaska, Hawaii,
Puerto Rico, Virgin Islands, and international orders are not subject to free
shipping on orders or back ordered items. |
REFUSALS
All refused COD orders will be subject to a 25% restocking fee. Classic Industries® will
consider the entire order cancelled and void with no notification to the customer.
The customer will be billed 25% plus all freight charges to and from the destination.
Contact our customer service department for more information. |
PRODUCT AVAILABILITY
Availability of all items in this catalog are subject to change without notice.
Classic Industries® reserves the right to discontinue products, services
or accessories
without notice. |
PRICING
Prices in this catalog were in effect at the time of printing and supersede
all prices in any previous publication. Classic Industries® makes
every effort to honor the prices contained herein. However, due to increased
costs of manufacturing, materials, etc., prices can change. We reserve
the right to change prices without notice. For current pricing please
visit our website, or contact a Classic Industries® sales representative
during normal business hours.
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BACK ORDERS
The invoice located in the packing slip of your order will notate any items that
were out of stock at the time of shipping. The unavailable items will be
back ordered unless otherwise specified on your order form or verbally to
a sales representative when placing your order by phone. Back orders are
usually shipped when the products arrive at our warehouse without prior notification.
Classic Industries will make an effort to contact the customer if the backorder
is more than 90 days old. If you wish to cancel a back order, please notify
our customer service department immediately. The customer will be responsible
for a 25% restocking fee and freight charges if the back order is cancelled
or returned after the items are shipped. |
TRADEMARK AND COPYRIGHT
Classic Industries® Parts and Accessories catalog is copyrighted. No part
of this publication including text, photos, or illustrations may be reproduced
without the prior written permission of Classic Industries Inc. The following
symbols: GM, Chevrolet, Nova, Chevy II, Camaro, Z-28, the Chevrolet Bow Tie emblem,
the GM Restoration Parts emblem and associated trademarks and emblems are registered
trademarks of General Motors Corporation and used under license to Classic Industries
Inc. |
SHOWROOM HOURS
8:00 a.m. to 5:00 p.m. Monday thru Friday. 10:00 a.m. to 3:00 p.m. Saturday.
Closed Sundays and Holidays. |
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