CUSTOMER
NUMBER
Your customer number can be found on the back cover of your catalog
above your name. We assign a customer number to each person who requests
a catalog. This number allows our sales
personnel to quickly access your name and address through our computer
automated system. Please have this information available before calling.
If the catalog you are using was not originally mailed to you, a new
customer number will be assigned after placing your order. Ask your
sales representative for your personal customer number after placing
your order and write it down for future reference. |
BILLING AND SHIPPING
ADDRESS
Please have the billing address if using a credit card to pay for your
order. All credit cards are verified by the name and address before
shipping. You may have your order shipped to a different
address providing the cardholders name and address matches the credit
card you are using. You may be asked to contact your credit card company
and have your shipping address added to your account. Please have both
the billing and shipping address available before calling. |
YEAR AND MODEL
OF VEHICLE
In order to provide the best possible service, we require the year
and model of your vehicle. This information is important to help verify
that the parts you are ordering are correct for your car. The
sales representative will ask for this information for all customers
placing an order unless the information has been previously provided.
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PART NUMBERS
All Classic Industries® products are listed with a part number.
Please have the part numbers of the products you’re ordering
available before calling. Use the order forms located in the back of
the catalog to list the products you need. Having the part numbers
available when you call will help speed up the ordering process. Your
cooperation is greatly appreciated. |
FORM
OF PAYMENT
Classic Industries® accepts all major credit cards including
Visa, Mastercard, Discover and American Express. Please have your
credit card readily available before ordering. A security code is
required on all credit card orders. COD orders are accepted providing
the products can be shipped via ground delivery. All truck orders
and special order products must be pre-paid. |
METHOD OF SHIPMENT
Classic Industries® can ship your order via ground delivery, 3
Day Select, 2nd Day Air, or Overnight delivery. Normally, most orders
are shipped via ground delivery. If you require any special shipping or handling
instructions, please notify your sales representative when placing your order.
We will make every effort to provide these special services when requested. |
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MAIL YOUR
ORDER TO. . .
Classic Industries®
18460
Gothard St.
Huntington Beach, Ca. 92648
Attention: Order Dept.
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FILLING OUT THE ORDER FORM
If you have one of our catalogs, simply fill out the order form located
in the rear section and include as much information as possible
regarding the items you want to purchase. Please print the information
as legibly as possible to ensure the correct parts are delivered. |
METHOD OF PAYMENT
The order form includes an area for credit card information. Please
double check the credit card number, expiration date and security code
before mailing your order. Incorrect numbers or wrong
information will slow the processing of your order and create unnecessary
delays. Unfortunately, COD orders are not accepted through the mail. |
PERSONAL CHECKS
Classic Industries® gladly accepts personal checks through the
mail. However, orders including personal checks are held for 15 days
for clearance from date of receipt before the order is released. To
avoid delays, include a money order, cashiers check or certified check.
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VEHICLE INFORMATION
The upper RH portion of the order form includes an area for vehicle
information. It is essential to provide as much information as possible
regarding your vehicle. The information is stored in our computer
for future reference. When new products become available, information
can be sent to you regarding new reproductions or products pertaining
to your specific year and model. We appreciate your cooperation. |
QUESTIONS CONCERNING AVAILABILITY
If you have questions concerning the products you’re ordering,
or you simply want to check inventory, you may call a sales representative
during normal business hours. You can obtain the
information you need and mail the order at your convenience. Our sales
reps will answer questions concerning restoration products, parts availability
and general information. |
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